The Selangor state government in Malaysia has launched a new smartphone application to allow users to report uncollected garbage in the state with a maximum turnaround time of four days. iClean Selangor, available on Android’s Play Store, is currently available for use in Klang and will be made available statewide before 2017. After a registration process, the application requires its users to take photographs of uncollected garbage in Klang and the complaint will be forwarded to the command centre handled by KDEB Waste Management Sdn Bhd.
The photos will be automatically geotagged and forwarded to ground KDEB Waste Management team, who will further send the complaints to contractors to resolve them. According to the Selangor state agency, in the first month of its trial in Klang starting July 1, KDEB Waste Management received 817 complaints via the application and resolved all of them. The data regarding the complaints and the completion turnaround will be sent to the state government for evaluation. The application also allows users to track status of their complaints.
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App to report uncollected garbage in Malaysia
VATIS UPDATE Part
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